Pool Campus Recruitment Drive | Amazon

Name: Amazon India Ltd.

Date: 25th May, 2016
Time: 9:30AM

Venue: Geethanjali College of Engineering and Technology,

Cheeryal (V) Keesara (M), RR. District, Near HPCL, Hyderabad, Telangana 501301

Job Location: Hyderabad

Job Details:

Profile 1: Customer Service Associate

Job of Customer Service Associate involves communicating with customers through different mediums (Email, Chat and Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment
Skills: Amazon is looking for candidates with:

1. Excellent communication (written and verbal)
2. Comprehension and problem solving skills
3. Familiarity with MS-Office, Internet Explorer
4. Good typing skills.
5. Willing to work in a 24*7 environment

Compensation Details: INR 1, 75, 000 to 2, 50,000

Benefits:

• Transport Facility
• Night Shift Allowance
• Sodexo Meal Coupons
• Over Time benefits
•  Performance Incentives

Profile 2: Transportation Operation Specialist

A Trans Ops Specialist facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that impacts customer experience and delivery performance. A Trans Ops Specialist provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form. The role will require the candidate to communicate with the stakeholders over the phone.

Skills: Amazon is looking for candidates with:

• Excellent communication skills – Verbal and Written
• Good knowledge of working over internet and an ability to successfully navigate websites
• Should be comfortable with a multi-tasking, high-energy environment. Should be creative and analytical problem solver with a passion to provide excellent customer service
• Demonstrated ability to work in a team in a very dynamic environment
• Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts

Compensation Details: INR 3, 26, 000

Benefits:

• Transport Facility
• Night Shift Allowance
• Sodexo Meal Coupons
• Over Time benefits

Profile 3: Seller Support

The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
• Builds Platform and business knowledge to better serve sellers
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
• Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts

Compensation Details: INR 2, 74,300

Benefits:

• Transport Facility
• Night Shift Allowance
• Sodexo Meal Coupons
• Over Time benefits

https://www.cocubes.com/AmazonIndia

Selection Process:

1. Online Application on www.CoCubes.com
2. Interview rounds.
3. HR Round
4. Online Tests
5. Final Interview

Amazon will evaluate the candidates during selection process and allocate the profile

​​Eligibility Criteria:

• No Percentage Criteria And Above Throughout Academics From 10th Onwards.
•  B-Tech - EEE, CSE, IT, ECE, ME- Only
• No Backlogs
• 2016 Pass outs
• Students registered for AMAZON through COCUBES

Documents to be carried on the day of process:

1. Updated Resume
2. Any 1 Original Govt Photo ID proof (DL/PAN Card/Voter's Id/Passport/Aadhaar card).
3. All Educational and Employment documents
4. Three Passport Size Photograph
5. Please note: Candidates who have appeared for this profile through any source in last 6 months are NOT 
6. ELIGIBLE; in case any such candidates attend the process we will not consider them.

Note:

• All Students have to come in Formal Dress
• Registered With Cocubes and Applied For Job Post 
• Registered With Cocubes And Not Applied For Job Post But Have No MNC Offers Can Attend With Permission of Head Placements.

Contact:

A.I.Prashanth - Head Placements - 9849961322

T.Abhilash - Assistant Placement Officer - 9491312121

Please Find the List of Eligible Students:

S.No	CoCubes Id	Name	Roll Number
1	1890535	A Bala Krishna	12R11A0401
2	1890536	A J V Sudheshna	12R11A0402
3	1890542	Bandari Mounika	12R11A0408
4	1890543	Battinigari Leeladhara	12R11A0409
5	1890547	Chityala Sairoopa	12R11A0413
6	1890548	Sai Praneeth D	12R11A0414
7	1890553	G Ravikanth Sagar	12R11A0419
8	1890558	Gollapudi Suryanarayana Karthik	12R11A0424
9	1890563	Gurram Rahul Kumar	12R11A0429
10	1890566	J Divya	12R11A0432
11	1890567	K Gnana Saraswathi	12R11A0433
12	1890568	Kavuri Raghu Ram	12R11A0434
13	1890569	Kalli Rama Chandra Teja	12R11A0435
14	1890574	Karnati Devi Vara Prasad	12R11A0440
15	1890575	Kasturi Rohini	12R11A0441
16	1890576	Katapally Rama Krishna Reddy	12R11A0442
17	1890578	Keerthana T	12R11A0444
18	1890580	Kistaigari Samatha	12R11A0446
19	1890581	Kura Vivek	12R11A0447
20	1890582	Mahendra Harsha Vardhan	12R11A0448
21	1890583	M Sowmya	12R11A0449
22	1890584	M Manoj Joshi	12R11A0450
23	1890587	Madireddy Sirisha	12R11A0453
24	1890588	Ragula Rani	12R11A0454
25	1890590	Shivam	12R11A0457
26	1890597	Nyalam Ramu	13R15A0405
27	1890606	Kokkonda Neethu	12R11A0468
28	1890613	Manchikanti Anil Kumar Reddy	12R11A0475
29	1890614	Meda Shanthi Kiran	12R11A0476
30	1890615	Mohammed Abdulla	12R11A0477
31	1890618	Nalluri Digvijay	12R11A0480
32	1890623	P Rajya Shree	12R11A0485
33	1890625	Palugula Venumadhav	12R11A0487
34	1890628	Pochampalli Deepthi	12R11A0490
35	1890629	Pochampally Likitha	12R11A0491
36	1890630	Polepaka Sushma	12R11A0492
37	1890632	Pratheeksha Ashok	12R11A0494
38	1890634	Rangol Amani	12R11A0496
39	1890635	Rapaka Sudhir	12R11A0497
40	1890637	Ruchika Sharma	12R11A0499
41	1890640	S Siddardha	12R11A04A2
42	1890642	Sabavat Vinod Kumar	12R11A04A4
43	1890644	Sanjay Kumar Gariki	12R11A04A6
44	1890645	Swathi V	12R11A04A7
45	1890654	Vaggu Sowmya	12R11A04B6
46	1890657	Y Rushitha Sudhakar	12R11A04B9
47	1890662	Kamineni Sairam	13R15A0410
48	1890664	Alla Bala Murali Krishna	12R11A04C2
49	1890672	Deepak Reddy B	12R11A04D0
50	1890673	Bhavani Tadam	12R11A04D1
51	1890676	Dornala Vijay Bhargav	12R11A04D4
52	1890677	Dosapati Moulika	12R11A04D5
53	1890681	I Umamaheshwari	12R11A04D9
54	1890682	K Karthik	12R11A04E0
55	1890684	Kanchugantla Balaraju	12R11A04E2
56	1890685	Karka Amulya	12R11A04E3
57	1890687	Kotte Navya	12R11A04E5
58	1890689	M J Akshay Kumar	12R11A04E7
59	1890692	M Supraja	12R11A04F0
60	1890695	Mekala Ishwarya	12R11A04F3
61	1890697	Mora Sandeep Reddy	12R11A04F5
62	1890702	P Saivarun Reddy	12R11A04G0
63	1890707	Ponugotu Vishal	12R11A04G5
64	1890708	Priyatham Reddy M	12R11A04G6
65	1890709	R Kavya	12R11A04G7
66	1890710	Ramani Priya Kopalley	12R11A04G8
67	1890716	Tanneru Kalpana	12R11A04H4
68	1890718	U Pavani	12R11A04H6
69	1890719	V N Srividya	12R11A04H7
70	1890725	Kuruva Chandrashekar	13R15A0413
71	1890726	Nyalam Laxman	13R15A0414
72	1890727	Kukkadhuvula Pandu	13R15A0415
73	1890737	Chinnapaga Srinivas	12R11A0210
74	1890739	Dandem Giridhar	12R11A0212
75	1890751	Kodimala Sai Prasanthi	12R11A0225
76	1890752	Kruthi Venti Naga Sai Varun	12R11A0226
77	1890756	Moluguram Devi Vara Prasad	12R11A0231
78	1890761	Pasam Kumaraswamy	12R11A0236
79	1890775	Thangallapally Surya Vamshi	12R11A0251
80	1890776	Kodeboyina Vijay Sai Phaneendra	12R11A0252
81	1890778	K Sai Kiran	12R11A0255
82	1890782	Anusandhanam Santhosh Kumar	13R15A0204
83	1890797	D Navya	12R11A0511
84	1890800	Debbeti Manoj	12R11A0514
85	1890805	G Shiva Reddy	12R11A0519
86	1890812	Kuthuru Geetha	12R11A0526
87	1890813	Kandadi Revathi	12R11A0527
88	1890817	Konda Sai Raj	12R11A0531
89	1890821	M Robin Lemuel	12R11A0535
90	1890824	Mamindla Srilatha	12R11A0538
91	1890827	Nara Ravali	12R11A0541
92	1890831	Palle Prashanth	12R11A0546
93	1890833	Pathakoti Mounika	12R11A0548
94	1890839	Sneha Makhavarapu	12R11A0555
95	1890847	A Aishwarya Reddy	12R11A0561
96	1890852	B Shisilya	12R11A0566
97	1890853	Bathini Mounica	12R11A0568
98	1890855	Bommena Madhavi	12R11A0570
99	1890856	Borra Swathi	12R11A0571
100	1890863	Gandla Tarun	12R11A0581
101	1890869	Vadapally Sai Kumar	12R11A0587
102	1890876	Maska Induja	12R11A0595
103	1890882	Peddi Sai Sindhuja	12R11A05A1
104	1890885	R Maniratnam	12R11A05A5
105	1890891	Sana Samreen	12R11A05B1
106	1890893	Siliguri Venkatesham	12R11A05B3
107	1890902	Enthala Madhuri	126T1A0507
108	1890905	B M S V Suryavathi	12R11A05C4
109	1890906	B Sandhya	12R11A05C5
110	1890907	B Sandhya Rani	12R11A05C6
111	1890912	Chella Udaya Sree	12R11A05D1
112	1890914	Darsi Venkatesh	12R11A05D3
113	1890923	Kali Vijaykanth	12R11A05E2
114	1890930	Madduri Venkata Subramanya Bharath	12R11A05E9
115	1890942	Sana Kousar	12R11A05G2
116	1890950	Y Madhavi	12R11A05H1
117	1890953	Yerva Naga Lakshmi	12R11A05H4
118	1890959	Addepalli Sruthi	12R11A1204
119	1890964	Battu Madhuri	12R11A1209
120	1890965	C Kusha Kumar	12R11A1210
121	1890973	Gummula Naresh	12R11A1220
122	1890976	J Vinay Kumar	12R11A1223
123	1890977	Jakkula Hemalatha	12R11A1224
124	1890983	Katepally Anjali	12R11A1231
125	1890985	Kotha Bhargav	12R11A123
126	1890987	Kurelly Anushri	12R11A1235
127	1890988	Lavanya V	12R11A1236
128	1890991	M Mounika	12R11A1239
129	1890992	Macharla Supriya	12R11A1240
130	1890993	Marineni Shirisha	12R11A1241
131	1890995	P Nivedhitha	12R11A1243
132	1891001	Soudarpatti Venkata Subbu Purnima	12R11A1251
133	1891008	Yalala Nikhila	12R11A1259
134	1891013	Amidala Gouthami	12R11A1263
135	1891014	Arigala Pallavi	12R11A1264
136	1891024	Desai Kalavathi	12R11A1274
137	1891027	G Adithya	12R11A1277
138	1891050	Patnam Shravani	12R11A12A1
139	1891051	Rahul Kishore Prasad	12R11A12A2
140	1891055	Sunkara Navya Ragamayi	12R11A12A6
141	1891065	Bonam Bhavya	12R11A12B6
142	1891077	Burra Sanjay Kumar	12R11A0311
143	1891103	Marakala Sheethal	12R11A0339
144	1891113	Shaik Ahmed Miya	12R11A0349
145	1891120	Vullengala Rajashekar	12R11A0358