POOL CAMPUS RECRUITMENT DRIVE
Name:IBM INDIA LTD
Date:4th July,2014
Time: 10:00 AM
Venue: Geethanjali College Of Engineering & Technology
Job positions:
All positions based in BANGALORE / Hyderabad
Technical Support Voice and Non Voice.
Eligibility :
1. B-TECH CSE,ECE,I.T.,EEE & MBA,
2.2014 passouts only
3.55% THROUGHOUT ACADEMICS FROM 10TH ONWARDS & NO BACKLOGS.
4.GOOD KNOWLEDGE IN basics of your subjects c,c++,java BASICS AND LATEST TECHNNOLOGIES.
5. GOOD AND Excellent Communication skills, fluency in English and Right attitude.
6.No.of vacancies 200.
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Has technical experience and skills in the areas of problem determination, creativity and analysis.
- Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support - Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills
- Excellent customer service orientation
- Neutral accent
WORKING IN NIGHT SHIFTS: Salary : 2.40 LPA
Selection Process:
1. Presentation By Company
2. GD
3. Voice and ACCENT ROUND
4. TECHNICAL MANAGER ROUND
5. HR ROUND
Documents to be carried:
1. 2 updated Printed resume
2. 2 passport size photos
3. Academic Xerox certificates
4. College ID Card
NOTE: ALL SHOULD BE IN FORMAL DRESS.
Contact:
Mr. A.I.Prashanth – 9849961322
Mr.T.Abhilash-9491312121